Strategic Operations Management Case Study - 1788 Words

MGMT7.04 Strategic Operations Management Case Study 1 Due Date: 20.03.2015 Structure 1. Introduction 3 2. Hagen Style’s important operations resources 3 3. Hagen Style’s market requirements 4 4. Courses of action 5 4.1 Three alternative courses of action 5 4.2 Evaluation and justification of courses of action 6 5. Recommendation 6 References 8 List of figures 8 1. Introduction Hagen Style was a firm which sold kitchen equipment, tableware and small gadgets. It was a very strong and lucrative company in Europe. Selling its products through department stores, Hagen Style developed as a trendsetting firm with regarding to direct marketing operations. Hagen Style engaged a number of tactics which allowed them to work al†¦show more content†¦Hagen Style was delivering the final product packed in a box back to the representatives and the representatives were handing down the orders to consumers. The upside to this was that Hagen Style’s carriers did not need to deliver directly to individual costumers. The company could also provide a fast throughput regarding their packing technology. Hagen Style distinguished themselves in their fulfilment operations. They provided a fast processing chain with far fewer packing errors, where mistakes were soon revealed through weighing of the packed boxes. All in all they were offering a really fast pass through their process chain from ordering to dispatch. (Nigel Slack, Operations Strategy, 2008) (Nigel Slack, Operations Strategy, 2008) Figure 1: Hagen Style s important operations resources 3. Hagen Style’s market requirements Hagen Style’s sales tactic was to work with a big network of representatives who were personally selling kitchen products to consumers in their homes or at public places. The market changed and the tactic did not work anymore. The target market made it clear that traditional representative sale channels were declining in popularity. New channels were born and selling with representatives was no longer as profitable as it was at the beginning for Hagen Style. Even though this selling process was very cost efficient and provided a fast delivery, it no longer worked well when the market changed. Consumer demandShow MoreRelatedThe Impact Of Globalization On The Business Environment1356 Words   |  6 Pagesorganizations are expected to exploit their strategic abilities, adapt and seek improvements in every area of the business, building on awareness and understanding of current strategies. They must be able to quickly act in response to opportunities and barriers (Papulova Papulova, 2006). This turbulence has made several firms come to rely on alliances as strategic necessities for sustaining competitive advantage and creating customers value (Dyer, 2002). Strategic alliances are inter-organizational cooperativeRead MoreLogistics: Management and Supply Chain1566 Words   |  7 PagesMinor Logistics Operations Presentatie titel MIRBSLM114OP N.J. Osentoski-Monsma A. Nielsen-de Vries Lecturers Logistics Room D2.173 osenj@hr.nl / vriad@hr.nl Rotterdam, 00 januari 2007 6-1 Corporate strategy Business strategy Operations Strategy Mission Objectives (cost, quality, flexibility, delivery) Functional strategies in marketing, finance, engineering, human resources, and information systems Strategic Decisions (process, quality system, capacity, andRead MoreStrategic Initiatives772 Words   |  4 PagesStrategic initiatives can be defined as the means through which a vision is translated into practice and are collections of finite – duration discretionary projects and programs, outside of the organization’s day – to – day operational activities, which are designed to help the organization achieve its targeted performance (en.wikipedia.org). The strategic initiatives from our list include the following: 1. Efficient Consumer Response (ECR): Lean Manufacturing Japan (2008) stated that ECR â€Å"is aRead MoreEvaluating The Cost Structures Of A Firm And Determine The Reason For Expenses Increasing991 Words   |  4 Pagesfuture cost for a company (Cokins et al, 2012). In some cases, organizations Cokins et al (2012) explains, the gap seems to widen between management accountants and the management staff and employees. The reason for these gaps can stem from various areas of operations. A company’s strategic shifts can either work effectively or ineffectively. Managers pursue many approaches to find the most effective route to successfully implementing a strategic plan for increasing a firm’s financial position. TheRead MoreStrategic Action Plan for Hotels1086 Words   |  4 PagesStrategic Action Plan for Hotel Introduction Hotel managers are concerned with many factors relating to hotel operation and with the economy still being weak and the effects of restrictive legislation on business combined with events many times beyond their control, hotel managers face challenges for development of strategies for successful operation. Among the primary issues faced by Hotel, management is such as talent, technology, sustainability, crisis management, as well as other such challengesRead MoreRapid, Volatile, and Discontinuous Change: Impact on Strategic Management and Organizations1482 Words   |  6 PagesChange: Impact on Strategic Management and Organizations By Course Code Instructors Name Department/Faculty Institution Date Rapid, Volatile, and Discontinuous Change The main challenge to management is the creation and implementation of strategic approaches and tools that measure and build organizational capabilities, which continuously renew themselves and leap competition. Managers face the daunting task of creating novel methods which transcend traditional strategic approaches andRead MoreSample Resume : Chemical Engineering And Project Management1717 Words   |  7 PagesEngineering and Project Management. My experience includes team leadership and engineering design of water and wastewater treatment technologies, process management and water resources including flood and yield hydrology. In addition, I have a proven track of managing a portfolio of business projects including corporate risk management, project governance and non-compliance incident investigations. I have extensive experience in the following key areas: ï‚„ Project management of engineering projectsRead MoreWhy Companies Do Not Keep Up With The Evolving Markets812 Words   |  4 PagesIt is not that companies do not want to keep up with the evolving markets, it is simply the fact most companies cannot, due to the established technical and social infrastructures which do not have the capacity to keep up with the preferred strategic desires. The article states a main root of the of the issue is that there is a lack of urgency in both agreement and for systems that support collaboration. In order for organizations to remain competitive, they must have a IT structure that energizesRead MoreA Case Study Analysis on the Strategic Alliances of Audio Duplication Services, Inc. (Ads)1115 Words   |  5 PagesA Case Study Analysis on the Strategic Alliances of Audio Duplication Services, Inc. (ADS) Abstract Logistic strategy is vital part of company’s goal to reduce cost, gain more profit and improve supplier-customer relationship. This paper studied the logistic process of Vanity Products to have a grasp of how logistic works and affects the flow of supply chain. Guide questions are answered to have a better understanding on the logistic and warehousing; and how these decisions must be well thoughtRead MoreHow Business Strategy and Choices should be made700 Words   |  3 PagesHow Business Strategy and Choices should be made Business policies refer to the guidelines which are developed by an organization in order to govern its actions/operations. They help in defining the limits within which decisions can be made in accordance with Management Study Guide, (n.d). On the other hand, business strategy refers to a long term plan of action/s designed to achieve a certain goal or set of goals or even objectives (Rapid Business Intelligent Success, RBIS (n.d). The policies and